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Wyre Forest Clinical Commissioning Group
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 Help to ease the pressure on local hospitals

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People in Worcestershire are being urged to help ease the pressure on their local hospitals as we start the New Year.

Worcestershire Acute Hospitals NHS Trust has been very busy over the Christmas and New Year period and demand on both emergency departments in the county remains high. 

The county’s three NHS Clinical Commissioning Groups (NHS Redditch and Bromsgrove, NHS South Worcestershire and NHS Wyre Forest) and Worcestershire Acute Hospitals NHS Trust are urging the public during this busy time to understand what options are available to them and to choose alternative services to A&E where it is appropriate to do so.

Patients are being encouraged to contact their own GP, visit their local pharmacist or dial NHS 111 for advice and support about alternative services, such as Minor Injury Units in Malvern, Evesham, Kidderminster, Tenbury or Bromsgrove.

More information about choosing the right health service at the right time, as well as where people can access services, can be found on www.isaandeforme.com

Sandy Hogg, Urgent Care Lead for the three CCGs in Worcestershire, said: “A&E departments are often seen as the first place that people go, when in fact there are other NHS services that may be more suitable and can treat you faster, such as a local pharmacy, GP practice or Minor Injury Unit.

“Pharmacists can help with a range of common conditions and minor injuries, and many are open until late and at weekends. If you need medical help fast but it’s not an emergency, you can call NHS 111, which is a free service and can quickly direct you to the right service. It also ensures that the 999 number is kept free for very serious emergency medical cases.”

Please remember that A&E is for emergency and life-threatening conditions only. Below is a list of health care options available across Worcestershire, which could offer more appropriate and quicker treatment:

Self-care
Many minor complaints such as coughs and colds can be treated by staying at home, getting plenty of rest and making sure you have a well-stocked medicine cabinet.

Your local community Pharmacy
Your local pharmacist can give expert, confidential advice or medicines for minor ailments such as coughs and colds, tummy troubles and much more.

NHS 111
Call NHS 111 24 hours a day, 365 days a year for fast, free medical advice when it's not an emergency. This can include arranging an out-of-hours GP appointment.

GP services
GPs can help you with many health problems and complaints and can provide a wide range of family health services. Contact your GP for an appointment before attending A&E. If you are not registered with a GP visit www.nhs.uk to find a surgery in your area.

Minor Injury Units
Minor Injury Units (MIUs) offer fast, convenient and expert care for minor conditions including cuts, grazes, sprains and burns. Waiting times are on average 20 minutes.

There are five MIUs across Worcestershire:

  • Bromsgrove - Princess of Wales Community Hospital, Stourbridge Road, Bromsgrove, B61 0BB
  • Evesham - Evesham Community Hospital, Waterside, Evesham, WR11 1JT
  • Kidderminster – Kidderminster Hospital, Bewdley Road, Kidderminster, DY11 6RJ
  • Malvern - Malvern Community Hospital, 185 Worcester Road, WR14 1EX
  • Tenbury – Tenbury Community Hospital, Worcester Road, Tenbury Wells, WR15 8AP

***Ends***

Notes to editors

For further information please contact: