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Wyre Forest Clinical Commissioning Group

Have you signed up to access GP services online?

GP online
Patients registered at GP surgeries in Redditch and Bromsgrove are being encouraged to sign up to an online system that offers improved access to GP services.

Patients can book appointments with their GP or request a repeat prescription from their computer, smartphone or tablet. Users of the service can also read their own GP record and check the results of tests, before speaking to their GP if they want to.

The GP online service will run alongside traditional methods of accessing services. This means that patients who cannot access the service, or who do not want to join up, can still call or visit their surgery to book appointments and request repeat prescriptions as usual.

Dr Richard Davies, Chair and Clinical Lead for NHS Redditch and Bromsgrove Clinical Commissioning Group, said: “Many of our patients tell us that they value the convenience of making an appointment at any time day or night, or requesting a repeat prescription without having to visit
their surgery. Freeing up the phone lines also makes it easier for patients who don’t want to use GP online services to get through by phone.

“Having access to their GP records also means that people are in more control of their health and wellbeing. This is particularly helpful for people who are living with a long-term health condition such as diabetes that needs regular checking and frequent prescriptions.”

GP online services make use of secure computer systems which are already being used by surgeries. People can only see their own information, but they can make arrangements with their local surgery for family members or carers to access their records if they wish.

Patients can register for GP online services by visiting their GP surgery, or find out more by logging on to the NHS Choices website at www.nhs.uk/GPonlineservices 


Notes to editors 

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